ShopCentrik is the heart of the new unique shopping portal from NetDirect
Ostrava has become the first city in the Czech Republic to purchase commodities and services via the United Shopping System (Systému sdružených nákupů – SSN). This unique project was created by eCENTRE, a.s. for the city of Ostrava. NetDirect has participated on the creation of the new shopping portal, which is also a part of this project. The aim of this project is unify the town demands and the demands of the town organizations and to centralize all the investment purchases into one system – the shopping portal. After the first project phase was completed – collection of required data, the test website operation was launched at the beginning of June 2010. It is expected that due to the United Shopping System of commodities the town of Ostrava will save up to 100 mil. CZK every year.
The shopping portal, a part of a unique project created by eCENTRE, a.s., is a closed system accessible only to the town organizations such as customers, suppliers, whose products have won the electronic auction and also to the portal administrator. The unique specification of this sophisticated internet application is the possibility of different rights delegation to the portal users and the future possibility of integration of the system documents such as orders, delivery notes, customers’ and suppliers’ invoices with an information system.
The project aim is to unify the town and the town organizations demands and centralize all non-investment purchases into one place
The shopping portal is only available to the town organizations
The clients – individual town organizations – use their unique login to sing into their shopping portal account and, based on the allocated rights, can order products only from particular categories and auction groups. Thy system also differentiates between several important clients’ roles:
- Internal shoppers – can only place products into a shopping cart
- Shopper – have the rights to complete the order
- Persons with approval rights (schvalovatel) – some of the organizations also have a person within their hierarchy, who can approve all orders
- The rights to each operation can be granted only by organization director, who acts as the client administrator
The emphasis of this project is to ensure, that the town organizations purchase only the items, which won in the electronic auction, therefore items of the highest quality and also the cheapest. In the exceptional circumstances, the town organizations can enter items from the suppliers that have not won the electronic auction, into the system. Such supplier’s product could only be viewed by an organization that has entered it into the system. The organization has to indicate the fact, in case it proceeds with ordering the more expensive non-winning item. It can also happen that more organizations order a non-winning item, whether it’s due to previous good experience with the product or more convenient terms, etc. In this case the administrator of the shopping portal can add the non-winning supplier and the specific items into the catalogue.
The Ostrava shopping portal (Nákupní portál města Ostravy) is a part of the United Shopping System. Please watch the video about this project for more information.
The variable portal functionalities will allow the clients an easy and user-friendly shopping
The system designed by NetDirect and powered by ShopCentrik is unique thanks to its functionality that allows the clients a significant variability and flexibility. Apart from the fact that the submitters can select the clients for commodity purchase, they can also select the delivery date for each item as well as for a mass submission. This makes it much easier for the client when purchasing a higher volume of products. It is also possible to select the delivery place; if for example an organization orders grocery and medical supplies, the system allows the differentiation of delivery places by inserting several separate contact addresses for product delivery.
Furthermore it is possible to repeat previous orders with one click only or to create templates of favorite, regularly purchased commodities and subsequently fill the shopping cart with these templates. The web application allows the clients to view the current order status through the means of the “Order overview” functionality. Any activity, be it on the part of the client or the supplier, is shown in the order overview and both parties are informed about the current order status.
The shopping portal contains controlling mechanisms
The controlling mechanisms included in the shopping portal allow the controlling administrator to have a full access to the realized purchases during the last month, year, etc.
The portal offers many video and textual manuals to its users with the shopping portal user instructions. The system also allows for a feedback, where the users can express their satisfaction with the shopping system, its quality, user-friendliness, etc. through the means of questionnaires.
Which suppliers can offer their products on the shopping portal?
The suppliers offering the items that have won the electronic auction will be entered into the portal catalogue preferentially. As mentioned above, the non-winning suppliers could also be entered into the system as their products have proven to be of a higher quality, faster delivery, etc.
A system preview of the supplier selection process in the shopping portal
The access to the shopping portal is delivered to the supplier together with the first order via e-mail and an SMS. The shopping portal allows a flexible reaction to an order via the system of order overview and other sectional functions: While issuing the electronic delivery note the supplier can adjust the number of ordered goods to avoid disagreement between the client and the supplier, in case the end product weight does not match to the one in the catalogue. Any adjusted value is also shown automatically on the final invoice.
Preview of Ostrava shopping portal administration – Order overview
The portal advantages for suppliers? Mainly the united appearance of all documents and complete accounts!
The undisputable advantage of this shopping system is the united appearance of all used documents and also a complete accountancy, all in one place. The system offers a well-arranged structure of received and already confirmed orders and, based on this, the system is able to generate delivery notes followed by invoices, can differentiate between paid and unpaid invoices, etc. The suppliers can also upload logos into their account, which will be automatically printed on the delivery note. The possibility of integration of this shopping application and its documents such as invoices, orders or delivery notes with an information system will be the biggest and most important advantage of this portal in the future.